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Why Choose OneCloud CX™?
Find out what makes our customers so excited about working with OneCloud CX™. Reach out today to schedule your product demo.
Why Choose OneCloud CX™?
Find out what makes our customers so excited about working with OneCloud CX™. Reach out today to schedule your product demo.
Highest Rated Cloud Contact Center by Customers
Simply Powerful. #1 Rated by Customers, Fastest to Deploy
OneCloud CX™ is the highest-rated omnichannel contact center platform with the fastest time to deploy in the industry. The OneCloud CX™ platform allows businesses to provide effortless omnichannel conversations across voice and digital channels, along with omnichannel quality management, directly out of the box.
Scalability and Reliability
We test and scale the platform for over 10,000 agents in a single cloud account. Using an on-demand model, we provision accounts with double headroom, enabling clients to burst up to 100% without monthly staffing plans.
Cloud Security and Data Protection
Our software undergoes annual PCI Level 1 audits, ensuring compliance with robust security measures, including intrusion detection, data protection, and firewalled security zones. It adheres to PCI standards for data segregation, maintaining separate client databases and audit logs for sensitive data access.
Service Level With No Downtime on Maintenance and Upgrades
Achieve full PCI audit compliance through the implementation of encryption for communication and data at rest, intrusion detection and prevention mechanisms, firewalled security zones, and the establishment of separate databases per client to ensure data segregation.
Scalability and Reliability
We test and scale the platform for over 10,000 concurrent agents in a single cloud account, with clients using up to 3,500 agents. Using an on-demand model, we provision accounts with double headroom, enabling clients to burst up to 100% without monthly staffing plans.
Cloud Security and Data Protection
Our software undergoes annual PCI Level 1 audits, ensuring compliance with robust security measures, including intrusion detection, data protection, and firewalled security zones. It adheres to PCI standards for data segregation, maintaining separate client databases and audit logs for sensitive data access.
Service Level With No Downtime on Maintenance and Upgrades
Achieve full PCI audit compliance through the implementation of encryption for communication and data at rest, intrusion detection and prevention mechanisms, firewalled security zones, and the establishment of separate databases per client to ensure data segregation.
