OneCloud for Salesforce

Seamlessly integrate your OneCloud solution with the most popular CRM in the world.

Streamline Sales & Service Processes

Never leave Salesforce. Natively integrate powerful communications capabilities into your CRM.
OneCloud for Salesforce | Call Logging

Full-featured phone system

Make, receive, transfer, hold, and park calls.

Agent call queues

See assigned queues and toggle between queues.

Contact screen pop

Trigger Salesforce to open a contact if the number is known or create a new contact if the number is unknown.

Log & record calls

Create tasks in Salesforce that log call details and link to call recordings.

Relate calls to Cases or Opportunities

With the click of a button, call log details and user-created notes are added to an open Case or Opportunity associated with the contact.

Trigger Salesforce Flows

Users can kick-off pre-configured Flows right from the softphone.

Get Started with OneCloud for Salesforce Today

OneCloud for Salesforce

Seamlessly integrate your OneCloud solution with the most popular CRM in the world.

Streamline Sales & Service Processes

Never leave Salesforce. Natively integrate powerful communications capabilities into your CRM.
OneCloud for Salesforce | Call Logging

Full-featured phone system

Make, receive, transfer, hold, and park calls.

Agent call queues

See assigned queues and toggle between queues.

Contact screen pop

Trigger Salesforce to open a contact if the number is known or create a new contact if the number is unknown.

Log & record calls

Create tasks in Salesforce that log call details and link to call recordings.

Relate calls to Cases or Opportunities

With the click of a button, call log details and user-created notes are added to an open Case or Opportunity associated with the contact.

Trigger Salesforce Flows

Users can kick-off pre-configured Flows right from the softphone.

Get Started with OneCloud for Salesforce Today

OneCloud for Salesforce

Seamlessly integrate your OneCloud solution with the most popular CRM in the world.

Streamline Sales & Service Processes

Never leave Salesforce. Natively integrate powerful communications capabilities into your CRM.
OneCloud for Salesforce | Call Logging

Full-featured phone system

Make, receive, transfer, hold, and park calls.

Agent call queues

See assigned queues and toggle between queues.

Contact screen pop

Trigger Salesforce to open a contact if the number is known or create a new contact if the number is unknown.

Log & record calls

Create tasks in Salesforce that log call details and link to call recordings.

Relate calls to Cases or Opportunities

With the click of a button, call log details and user-created notes are added to an open Case or Opportunity associated with the contact.

Trigger Salesforce Flows

Users can kick-off pre-configured Flows right from the softphone.

Get Started with OneCloud for Salesforce Today