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OneCloud for Salesforce
Seamlessly integrate your OneCloud solution with the most popular CRM in the world.
Streamline Sales & Service Processes
Never leave Salesforce. Natively integrate powerful communications capabilities into your CRM.
Full-featured phone system
Make, receive, transfer, hold, and park calls.
Agent call queues
See assigned queues and toggle between queues.
Contact screen pop
Trigger Salesforce to open a contact if the number is known or create a new contact if the number is unknown.
Log & record calls
Create tasks in Salesforce that log call details and link to call recordings.
Relate calls to Cases or Opportunities
With the click of a button, call log details and user-created notes are added to an open Case or Opportunity associated with the contact.
Trigger Salesforce Flows
Users can kick-off pre-configured Flows right from the softphone.
Get Started with OneCloud for Salesforce Today
OneCloud for Salesforce
Seamlessly integrate your OneCloud solution with the most popular CRM in the world.
Streamline Sales & Service Processes
Never leave Salesforce. Natively integrate powerful communications capabilities into your CRM.
Full-featured phone system
Make, receive, transfer, hold, and park calls.
Agent call queues
See assigned queues and toggle between queues.
Contact screen pop
Trigger Salesforce to open a contact if the number is known or create a new contact if the number is unknown.
Log & record calls
Create tasks in Salesforce that log call details and link to call recordings.
Relate calls to Cases or Opportunities
With the click of a button, call log details and user-created notes are added to an open Case or Opportunity associated with the contact.
Trigger Salesforce Flows
Users can kick-off pre-configured Flows right from the softphone.
Get Started with OneCloud for Salesforce Today
OneCloud for Salesforce
Seamlessly integrate your OneCloud solution with the most popular CRM in the world.
Streamline Sales & Service Processes
Never leave Salesforce. Natively integrate powerful communications capabilities into your CRM.
Full-featured phone system
Make, receive, transfer, hold, and park calls.
Agent call queues
See assigned queues and toggle between queues.
Contact screen pop
Trigger Salesforce to open a contact if the number is known or create a new contact if the number is unknown.
Log & record calls
Create tasks in Salesforce that log call details and link to call recordings.
Relate calls to Cases or Opportunities
With the click of a button, call log details and user-created notes are added to an open Case or Opportunity associated with the contact.
