OneCloud Mobile

• Receive & Open Analytics	• Text-to-Speech for Voice Alerts
• Unlimited Contacts	• Technical Support
• Two-way Conversations	• Open API
• Create Personalized Messages with Tokens	• OneCloud Paging Alerts**
• Unlimited Users	• No 160 Character Limit (longer messages will count as 2+ credits)
• Translations from English to Spanish, French & Hebrew*	• Message Scheduling
• Contact Management	• Delivery Reports
• Real-time Delivery	• Dedicated Phone Number Included
• Unlimited Contact Groups	• Automated Opt-In Feature
• Opt-Out Feature	• Auto Replies via Keywords
• Queue Call Back	• Alert Dashboard
• MS Teams Webhook	• Add Subscribers via URL or QR Code
• OneCloud SSO	• Salesforce Campaign Integration

CRM	CHROME	DESKTOP (ELITE)
4me		●
Accelo	●
Access Microsoft		●
Access Profile (Microdec Profile CRM)		●
ACT!		●
AgencyBloc	●
AMS 360	●
Apptivo²
AutoTask	●	●
Bitrix		●
BOSYS		●
Call Connect GP (Patient Connect)		●
Candor SIS (Sales Information System)		●
Carerix		●
Cliniko		●¹
ConnectWise Manage	●	●
Customer Trax	●
Denticon	●
Dezrez		●
DrChrono	●
Drift	●
Dynamics 365 Customer Engagement	●	●
eAgent	●
eGroupware		●
Envoy Taxi Dispatch System		●
eLead	●
Exact Online		●
EZLynx	●
Flexkids		●
Flywheel CRM	●
Freshdesk	●	●²
FuseMetrix		●
Goldmine		●
Google Contacts		●
Halo Service Desk (NetHelpDesk)		●
HelpScout	●
Hubspot	●	●
Infusionsoft	●
JobDiva		●
Kaseya (ITGLUE)²
Kayako	●
Keap	●	●
LDAP		●
LeadMaster	●
Lighthouse	●
Logical Office		●
MarketSharp	●
Maximizer		●
Microsoft Outlook		●
Microsoft Teams	●	●
NetSuite		●
NowCerts	●
Nutshell	●
ODBC		●
Odoo		●
OnContact CRM		●
PCHomes		●
PerfectView Online CRM		●
PestPac	●
Pharmapartners Medicom		●
Pipedrive		●
Propertyware	●
Quick Books Online		●
QuickBase	●
Really Simple Systems		●
Redspot Interactive	●
Redtail	●	●
Rev.io	●
RidderIQ		●
Robin HQ		●
RPM		●
Sage		●
Salesforce	●	●
Salos AutomaaT GO		●
Shopify		●²
Simplicate		●
Smart Advocate	●
Stripe	●
Sugar	●	●
SuperOffice		●
Syncro	●
Sysaid	●
Teamleader		●
TechMan		●
TITAN		●
Trello	●
VinSolutions	●
vTiger	●	●
webCRM		●
WebSolve		●
WhitePages	●
WinSIMS		●
Workbooks		●
Yoobi		●
Zendesk	●	●
Zoho (Crm, Recruit, Creator)	●	●

Feature	Teams with Microsoft Calling Plan	Teams Only with OneCloud Calling Plan	Teams with OneCloud PBX
Calling Plan	Microsoft PSTN Calling Plan (Uses a Third party)	OneCloud Calling Plan	OneCloud Calling Plan
Microsoft License Required	Microsoft Phone System license and per user PSTN calling plan	Microsoft Phone System license	Microsoft Phone System license
Call, Transfer, Hold	Yes	Yes	Yes
Call Pickup Groups	No	Yes	Yes
Call Blocking, Park	No	Yes	Yes
Attendant Console	No	No	Yes
Advanced PBX Features	No	No	Yes, see OneCloud features page
Cloud Voicemail	Yes	Yes	Yes
Voicemail to Email	Yes	Yes	Yes
Auto Attendant	Basic, Requires Microsoft 365 Phone System Virtual User license	Yes	Yes
Internal Caller ID	Basic Control	Yes	Yes
Native Call Reporting	No	Yes	Yes
Call Reporting	No	Yes	Yes
Call Recording	No	Yes	Yes
External Caller ID	Yes	Yes	Yes
Advanced Routing Rules	No	Yes	Yes
Automatic Call Distribution (ACD)	No	No	Yes
Desktop Phone	Teams Phone Only	Teams Phone Only	Yes, Any SIP phone and or Teams phone
Mobile Phone IOS/ Android App	Yes	Yes, Teams Only	Yes, OneCloud or Teams
Integrated Cellular plan available	No	No	Yes (OneCloud Mobile)
TelWare White Glove Installation	No	Yes	Yes
Remote support	Yes, Microsoft	Yes, TelWare 5-Star Support	Yes, TelWare 5-Star Support
SMS/ MMS Mobile Texting	No	No	Yes
Emergency Notification/ SMS Blasting	No	Yes, available with AlertBlast	Yes, available with AlertBlast
Interoperate with overhead pagers, analog devices	No	No	Yes
Secure Faxing	No	Yes, available with SecureFax	Yes, available with SecureFax
Voice to Fax detection	No	Yes	Yes
Local Phone Number	Obtained through Microsoft Third Party using Communication Credits ($50.00 minimum recharge per month)	Yes, 1 Local number per user included or $1 per number	Yes, 1 Local number per user included or $1 per number
Emergency Dialing and E-911	Yes	Yes	Yes
Call Queues	Basic, Requires Microsoft 365 Phone System Virtual User license		Yes
Music On Hold	Basic Control	Yes, advanced per site, group or user	Yes, advanced per site, group or user
Teams Integrated Dialing	Yes	Yes	Yes
Audio Conference Room	Add-on Audio Conferencing license	Yes	Yes
Line Pooling	No	Yes	Yes
Toll Free Numbers	Obtained through Microsoft Third Party using Communication Credits ($50.00 minimum recharge per month)	Yes, $10.00 per number	Yes, $10.00 per number
Virtual Meetings	Yes, Teams $4.00 per user	Yes, Teams $4.00 per user	Yes, Teams 4.00 per user or HDMeet is included with each user.
Scalable, Multi - Site	All-a cart pricing gets expensive as you grow	Yes, pooled pricing plans available	Yes, pooled pricing plans available
Softphone	Yes, Teams Only	Yes, Teams Only	Yes, Teams or OneCloud
Internal Chat	Yes	Yes	Yes
Directly control disaster recovery and IP failover	No	Yes	Yes

Features Available	OneCloud Call Center	Enhanced Reporting	XIMA
Dashboard (Wallboards) with Realtime Data	Best	●	●
Historical Reporting	●	Best	●
Call Center Routing	●		Best
Queue Call Back	●		Best
Supervisor Realtime Tools	●		Best
Cradle to Grave Reporting	●	●	●
Contact Center Agent Experience	●		Best
Web Chat			●
Cloud-Based (Hosted)	●	●	●
IVR & Auto Attendants	●		●
Skills Based Routing			●
Scheduled Reports	●	Best	●
Sentiment Analysis	● ($)
Cost	$	$	*CC + $$

Go 100% Mobile

Your job isn't at a desk, so why is your phone? OneCloud Mobile gives your and your remote teams a fully-featured but fully portable UCaaS solution.

Go 100% Mobile

Your job isn't at a desk, so why is your phone? OneCloud Mobile gives your and your remote teams a fully-featured but fully portable UCaaS solution.

Shift Your Strategy

OneCloud Mobile™ is the business SIM, designed to put you in control of mobile communications used by the work-from-anywhere workforce.

Take control of your numbers

Business communications stay on company-owned phone numbers, providing consistent, professional appearances. Personal communications remain private.

Reduced learning curve

Use the fully native mobile phone interface rather than an over-the-top application — no training or troubleshooting required.

Customization

OneCloud Mobile gives IT managers the ability to set custom policies and integrate workflows based on unique company needs.

Lower overall costs

Save significantly by reducing company-provided devices, eliminating unnecessary unlimited plans, or expensing personal phone plans — get one bill for all company communications tools.

Business-ClassCommunications

Give your business direct control over an embedded business line on an employee’s phone or company-supplied device. Simplify communications compliance and regulatory requirements with call recording, transcription, and detailed analytics.

Call recording

Set OneCloud Mobile to automatically record inbound and outbound calls for individual users or for departments.

SMS & call reporting

Easily report on call and text communications from individuals or departments.

CRM integration

Integrate OneCloud Mobile with your favorite customer management tools, like Salesforce.

Call center capable

Give your remote call center agents a fully featured phone system while providing complete mobility.

30 Day Trial

Enable a pocketable unified communications platformfor your employees with just a few clicks.

✓ Install an e-SIM on qualified devices in minutes using a QR code.

✓ Get assigned business number.

✓ Try risk-free for 30 days to evaluate the benefits.

Plans Start at $15/month

Business-Class
Communications

Enable a pocketable unified communications platform
for your employees with just a few clicks.