Partner Program Overview

• Receive & Open Analytics	• Text-to-Speech for Voice Alerts
• Unlimited Contacts	• Technical Support
• Two-way Conversations	• Open API
• Create Personalized Messages with Tokens	• OneCloud Paging Alerts**
• Unlimited Users	• No 160 Character Limit (longer messages will count as 2+ credits)
• Translations from English to Spanish, French & Hebrew*	• Message Scheduling
• Contact Management	• Delivery Reports
• Real-time Delivery	• Dedicated Phone Number Included
• Unlimited Contact Groups	• Automated Opt-In Feature
• Opt-Out Feature	• Auto Replies via Keywords
• Queue Call Back	• Alert Dashboard
• MS Teams Webhook	• Add Subscribers via URL or QR Code
• OneCloud SSO	• Salesforce Campaign Integration

CRM	CHROME	DESKTOP (ELITE)
4me		●
Accelo	●
Access Microsoft		●
Access Profile (Microdec Profile CRM)		●
ACT!		●
AgencyBloc	●
AMS 360	●
Apptivo²
AutoTask	●	●
Bitrix		●
BOSYS		●
Call Connect GP (Patient Connect)		●
Candor SIS (Sales Information System)		●
Carerix		●
Cliniko		●¹
ConnectWise Manage	●	●
Customer Trax	●
Denticon	●
Dezrez		●
DrChrono	●
Drift	●
Dynamics 365 Customer Engagement	●	●
eAgent	●
eGroupware		●
Envoy Taxi Dispatch System		●
eLead	●
Exact Online		●
EZLynx	●
Flexkids		●
Flywheel CRM	●
Freshdesk	●	●²
FuseMetrix		●
Goldmine		●
Google Contacts		●
Halo Service Desk (NetHelpDesk)		●
HelpScout	●
Hubspot	●	●
Infusionsoft	●
JobDiva		●
Kaseya (ITGLUE)²
Kayako	●
Keap	●	●
LDAP		●
LeadMaster	●
Lighthouse	●
Logical Office		●
MarketSharp	●
Maximizer		●
Microsoft Outlook		●
Microsoft Teams	●	●
NetSuite		●
NowCerts	●
Nutshell	●
ODBC		●
Odoo		●
OnContact CRM		●
PCHomes		●
PerfectView Online CRM		●
PestPac	●
Pharmapartners Medicom		●
Pipedrive		●
Propertyware	●
Quick Books Online		●
QuickBase	●
Really Simple Systems		●
Redspot Interactive	●
Redtail	●	●
Rev.io	●
RidderIQ		●
Robin HQ		●
RPM		●
Sage		●
Salesforce	●	●
Salos AutomaaT GO		●
Shopify		●²
Simplicate		●
Smart Advocate	●
Stripe	●
Sugar	●	●
SuperOffice		●
Syncro	●
Sysaid	●
Teamleader		●
TechMan		●
TITAN		●
Trello	●
VinSolutions	●
vTiger	●	●
webCRM		●
WebSolve		●
WhitePages	●
WinSIMS		●
Workbooks		●
Yoobi		●
Zendesk	●	●
Zoho (Crm, Recruit, Creator)	●	●

Feature	Teams with Microsoft Calling Plan	Teams Only with OneCloud Calling Plan	Teams with OneCloud PBX
Calling Plan	Microsoft PSTN Calling Plan (Uses a Third party)	OneCloud Calling Plan	OneCloud Calling Plan
Microsoft License Required	Microsoft Phone System license and per user PSTN calling plan	Microsoft Phone System license	Microsoft Phone System license
Call, Transfer, Hold	Yes	Yes	Yes
Call Pickup Groups	No	Yes	Yes
Call Blocking, Park	No	Yes	Yes
Attendant Console	No	No	Yes
Advanced PBX Features	No	No	Yes, see OneCloud features page
Cloud Voicemail	Yes	Yes	Yes
Voicemail to Email	Yes	Yes	Yes
Auto Attendant	Basic, Requires Microsoft 365 Phone System Virtual User license	Yes	Yes
Internal Caller ID	Basic Control	Yes	Yes
Native Call Reporting	No	Yes	Yes
Call Reporting	No	Yes	Yes
Call Recording	No	Yes	Yes
External Caller ID	Yes	Yes	Yes
Advanced Routing Rules	No	Yes	Yes
Automatic Call Distribution (ACD)	No	No	Yes
Desktop Phone	Teams Phone Only	Teams Phone Only	Yes, Any SIP phone and or Teams phone
Mobile Phone IOS/ Android App	Yes	Yes, Teams Only	Yes, OneCloud or Teams
Integrated Cellular plan available	No	No	Yes (OneCloud Mobile)
TelWare White Glove Installation	No	Yes	Yes
Remote support	Yes, Microsoft	Yes, TelWare 5-Star Support	Yes, TelWare 5-Star Support
SMS/ MMS Mobile Texting	No	No	Yes
Emergency Notification/ SMS Blasting	No	Yes, available with AlertBlast	Yes, available with AlertBlast
Interoperate with overhead pagers, analog devices	No	No	Yes
Secure Faxing	No	Yes, available with SecureFax	Yes, available with SecureFax
Voice to Fax detection	No	Yes	Yes
Local Phone Number	Obtained through Microsoft Third Party using Communication Credits ($50.00 minimum recharge per month)	Yes, 1 Local number per user included or $1 per number	Yes, 1 Local number per user included or $1 per number
Emergency Dialing and E-911	Yes	Yes	Yes
Call Queues	Basic, Requires Microsoft 365 Phone System Virtual User license		Yes
Music On Hold	Basic Control	Yes, advanced per site, group or user	Yes, advanced per site, group or user
Teams Integrated Dialing	Yes	Yes	Yes
Audio Conference Room	Add-on Audio Conferencing license	Yes	Yes
Line Pooling	No	Yes	Yes
Toll Free Numbers	Obtained through Microsoft Third Party using Communication Credits ($50.00 minimum recharge per month)	Yes, $10.00 per number	Yes, $10.00 per number
Virtual Meetings	Yes, Teams $4.00 per user	Yes, Teams $4.00 per user	Yes, Teams 4.00 per user or HDMeet is included with each user.
Scalable, Multi - Site	All-a cart pricing gets expensive as you grow	Yes, pooled pricing plans available	Yes, pooled pricing plans available
Softphone	Yes, Teams Only	Yes, Teams Only	Yes, Teams or OneCloud
Internal Chat	Yes	Yes	Yes
Directly control disaster recovery and IP failover	No	Yes	Yes

Features Available	OneCloud Call Center	Enhanced Reporting	XIMA
Dashboard (Wallboards) with Realtime Data	Best	●	●
Historical Reporting	●	Best	●
Call Center Routing	●		Best
Queue Call Back	●		Best
Supervisor Realtime Tools	●		Best
Cradle to Grave Reporting	●	●	●
Contact Center Agent Experience	●		Best
Web Chat			●
Cloud-Based (Hosted)	●	●	●
IVR & Auto Attendants	●		●
Skills Based Routing			●
Scheduled Reports	●	Best	●
Sentiment Analysis	● ($)
Cost	$	$	*CC + $$

Help Modernize the World's Communications

MSPs, System Integrators, Interconnects, and VARs — become part of our vibrant partner ecosystem and start selling a robust UCaaS solution to your customers.

Help Modernize the World's Communications

MSPs, System Integrators, Interconnects, and VARs — become part of our vibrant partner ecosystem and start selling a robust UCaaS solution to your customers.

Becoming a OneCloud Reseller is an Easy Decision

Open New Opportunities in the $29 Billion UCaaS Market

With three levels of partner involvement, you can achieve extraordinary results by unlocking the power of UCaaS solutions.

Leverage The Expertise of 35+ Years, and the Power of UCaaS

OneCloud is an all-in-one cloud-based UCaaS solution built on solid technology with a long-standing presence in the marketplace. You can count on us to provide continually-improving technology and expertise while you concentrate on building strong customer relationships.

Cloud phone system

Extend your customer's reach beyond their landline or desktop. Choose which desktop phones to pair to their system.

Chat & SMS

Customers like to communicate on-the-go and in their preferred way. Text messaging is no longer exclusive to consumer cell phones.

Mobile ready

OneCloud for iOS and Android extend VoIP functionality beyond the landline or desktop phone. OneCloud Mobile™ places the full power of UCaaS into the palms of the remote workforce.

Call reporting

OneCloud comes with options for powerful analytics, reporting, and wallboard features, so managers can create the best possible workflows.

Meeting Solutions

Collaborate effectively with web, audio, and video conferencing on any device. Any space becomes a venue for remote and in-office teams.

Fax solutions

Send and receive faxes from around the world on desktops, phones, or tablets. Close important business deals or sign a purchase order on the fly.

Microsoft Teams Connector

OneCloud offers simple, consolidated communications within the Microsoft Teams platform, providing your customers industry-leading phone features while maintaining the messaging and collaboration platform they are most comfortable with.

SD-Wan

Deliver consistent and dependable VoIP with hot failover and enhanced security with a solution that enables you to manage, monitor and troubleshoot your customers' networks within a single pane of glass.

Features YourCustomers Will Love

Get Your Customers Up and Running in Minutes

All OneCloud reseller programs provide a modern turnkey platform that's ready right out-of-the-box. And for the instances where more help is needed, OneCloud support comes with every sale.

Reliability You Can Always Trust

With multiple redundant data centers located strategically across the country and 24/7 support from real humans, you can rest assured we are a service-focused and dependable partner.

Integrate with Your Customer's Existing Applications Environment

Be the hero that introduces harmony into the workflow. OneCloud API connects to 40+ CRMs, ETPs, and Help Desk programs, as well as Microsoft 365, Teams, and more. Plus, easily create customized workflow automations by using industry-leading Zapier.

Ready to Up Your Margins? Get Started Today

Many of our resellers achieve higher margins than any other reseller platform they’ve tried. Start now with the program that provides your customers one of the industry's highest call quality and uptime, as well as the extensive features and support you need to be successful.

Features Your
Customers Will Love