Become a OneCloud Account Manager and take the lead in developing meaningful, long-term relationships with customers and partners while uncovering new opportunities for growth. You’ll serve as the main connection between clients and our organization, using your product knowledge and consultative style to deliver a standout experience. If you thrive at the intersection of relationship building, technical understanding, and business strategy, this role offers the chance to make a real impact. 

Duties/Responsibilities:

• Client Relationship Management: Develop and nurture relationships with existing and potential clients through regular, meaningful communication to address needs related to sales, service implementation, and billing. Ensure customer satisfaction through proactive issue resolution and strategic account planning.
• Consultative Selling: Identify and understand customer business challenges to recommend appropriate OneCloud solutions. Conduct effective product demonstrations and articulate value propositions tailored to client-specific needs and goals.
• Sales Process Management: Provide accurate quotes, pricing information, and contract terms according to company guidelines. Follow established approval procedures and maintain pricing integrity.
• Business Development: Generate new revenue through multiple channels including inbound opportunities, reactivating dormant accounts, prospecting new accounts, and responding promptly to customer inquiries across communication platforms.
• Documentation & Reporting: Maintain comprehensive records in Zoho CRM and other business systems, documenting all sales activities, opportunities, customer interactions, and outcomes to support company reporting and growth initiatives.
• Business Growth & Profitability: Contribute to overall business growth through achieving sales targets, managing expenses effectively, and maximizing account profitability.
• Collaborative Teamwork: Support colleagues, participate in team initiatives, provide constructive feedback for improvement, and champion a positive team culture.
• Professional Development: Stay current on industry trends, competitive offerings, and evolving client needs to provide informed recommendations and maintain trusted advisor status.

Required Skills/Abilities:

• Exceptional interpersonal skills with proven ability to build lasting client relationships
• Strong consultative sales approach and negotiation capabilities
• Excellent written and verbal communication skills
• Thorough understanding of OneCloud's technical products and services portfolio
• Analytical mindset with strong problem-solving abilities
• Adaptability in a fast-paced environment with ability to prioritize effectively
• Proficiency with Microsoft Office Suite, CRM platforms, and business software
• Valid driver's license with acceptable driving record
• Self-motivated with strong work ethic, integrity, and accountability
• Creative thinking balanced with meticulous attention to detail
• Professional credibility to influence stakeholders at various levels

Education and Experience:

• Bachelor’s degree in business, Marketing, Communications, or related field preferred
• Minimum of 2 years' experience in technology sales, preferably in telecom, managed services, SaaS, UCaaS, VoIP, or related industries
• Demonstrated success supporting team sales initiatives and managing client relationships
• Experience working with CRM systems and sales technologies

Benefits

• Comprehensive benefits package including health, dental, and vision insurance
• Retirement savings plan with company contribution
• Competitive compensation structure with performance incentives
• Collaborative and innovative work culture
• Generous paid time off including vacation, holidays, and personal days
• Professional development opportunities

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Join our OneCloud team as a Business Development Manager and play a key role in driving growth and building meaningful client partnerships. In this dynamic position, you’ll combine technical expertise with a consultative approach to deliver tailored solutions that solve real business challenges and generate revenue. You’ll engage directly with clients through meetings, presentations, and product demonstrations bringing our offerings to life while staying ahead of industry trends and innovations. While primarily office-based, this role offers exciting opportunities to connect face-to-face and make a real impact. If you’re passionate about growth, thrive in a collaborative environment, and are committed to excellence, we’d love to have you help shape the future of our business.

Duties/Responsibilities:

• Strategic Relationship Development: Build and nurture meaningful relationships with both prospective and existing clients, serving as the primary company liaison to facilitate seamless communication regarding sales opportunities, service delivery, implementation timelines, and billing inquiries.
• Customer Experience Management: Drive client satisfaction through proactive relationship management, swift issue resolution, and strategic introduction of new solutions that address evolving business needs.
• Lead Generation & Network Expansion: Develop and maintain a robust network of industry contacts and referral sources to consistently identify new sales opportunities and expand OneCloud's market presence.
• Consultative Solution Selling: Conduct thorough needs assessments to understand client business  challenges, then architect and propose tailored technology solutions that deliver measurable value. Perform effective product demonstrations      highlighting features and benefits most relevant to each prospect.
• Business Development Administration: Create professional quotes, contracts, and proposals with adherence to company pricing guidelines and approval protocols. Maintain meticulous documentation of all sales activities and customer interactions in CRM systems.
• Business Growth & Profitability: Achieve or exceed sales targets while managing expenses effectively to maximize organizational profitability and drive sustainable growth.
• Collaborative Teamwork: Support colleagues in achieving their objectives, contribute constructively to process improvements, and champion a positive team culture that aligns with broader company initiatives.
• Personal Accountability: Take ownership of your business territory and client  relationships, completing all administrative requirements with timeliness and precision.

Required Skills/Abilities: 

• Exceptional interpersonal skills with demonstrated ability to build trust-based client relationships
• Proven sales achievement record with strong negotiation and closing capabilities
• Superior written and verbal communication skills with ability to articulate complex technical concepts clearly
• Comprehensive understanding of cloud-based technologies and services
• Strong analytical thinking and creative problem-solving abilities
• Excellent time management and organizational skills with attention to detail
• Resilience and adaptability in fast-paced, sometimes high-pressure environments
• Proficiency with Microsoft Office Suite and CRM platforms
• Valid driver's license with clean driving record
• Willingness to undergo background and reference checks

Education and Experience:

• Bachelor's degree in Marketing, Entrepreneurship, Business, or related field (or equivalent professional experience)
• Minimum three years of relevant sales experience, preferably in telecom, cloud technology, managed services, VoIP, or related technical fields
• Demonstrated success in new business acquisition and account management
• Experience with consultative selling approaches and complex sales cycles

Physical Requirements

• Ability to work comfortably in an office environment with prolonged periods of sitting and computer use
• Capacity to lift up to 15 pounds occasionally
• Willingness to travel regularly for client meetings and industry events

Benefits: 

• Comprehensive benefits package including health, dental, vision, and retirement plans
• Competitive compensation structure with performance incentives
• Collaborative and innovative work culture
• Generous paid time off program including vacation, holidays, and personal days
• Professional development opportunities

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Join our team as a Telecommunications & Technology Infrastructure Field Technician! We’re looking for a hands-on professional who enjoys working with structured cabling, phone systems, and network technologies while also supporting customers remotely. In this role, you’ll install, maintain, and troubleshoot voice and data systems, including SIP equipment and low-voltage infrastructure. This full-time position offers variety, with both local and out-of-state travel (company vehicle provided), flexible hours, and opportunities for overtime. If you have 2+ years of cabling experience, strong technical skills, and a customer-focused mindset, we’d love to hear from you!

Duties/Responsibilities

• Install voice, data, CATV, and paging cabling
• Install phone systems, telephones, SIP telephone lines, cell booster equipment, networking equipment, POS registers, PCs, TVs, and peripherals
• Pre-build, configure, and test phone systems and SIP equipment prior to installation
• Provide on-site and remote maintenance support for all installed products and cabling
• Provide on-site assistance to customer's networking team for various troubles and equipment upgrades
• Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary
• Install cable pathway systems, fire-stop systems, and various cables including twisted pair, fiber optic, coax, and other low voltage cables (cable trays, cable racks, J-hooks or D-rings)
• Install, terminate, test, label and document structured cabling system and all types of fiber optic horizontal & backbone cables
• Dress and route cable into telecommunications closets, modular furniture and other work area outlets
• Build out telecommunications and equipment rooms
• Function in a hybrid role providing both field and remote support for all services
• Travel locally and out-of-state (currently servicing Delaware, Maryland, Virginia, North Carolina, South Carolina, Georgia, and Florida)
• Perform other related duties as assigned

Required Skills/Abilities

• Strong analytical and problem-solving skills
• Ability to master new skills quickly and efficiently
• Ability to perform comfortably in a fast-paced, deadline-oriented work environment
• Strong communications skills (email, phone, in-person)
• Voice and data cabling experience
• Telecom and paging installation and troubleshooting experience
• Customer service experience
• VoIP or networking experience
• Ability to read and interpret blueprints and know basic industry codes for network cabling
• Ability to use hand tools, power tools, and other diagnostic equipment
• Detail-oriented and organized
• Ability to follow complex directions

Education and Experience

• Associate degree or certification in a technology services/technical discipline, or equivalent work experience
• Minimum 2+ years' experience installing, servicing, and maintaining low voltage cable infrastructure systems such as Cat3, Cat5, Cat5e, Cat6, Cat6A, and Fiber Optic structured cable distribution systems
• Experience installing, terminating & testing low voltage cables & fiber optical cables to include twisted pair cable, coax, single mode & multi-mode fiber optical cables
• Manufacturer specific experience and/or certifications preferred (BICSI, Panduit, Commscope, Hubbell, Corning, Leviton, AV, etc.)
• Comprehension of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems

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Job Summary

Drive your sales career forward as a Small Business Account Executive presenting our innovative OneCloud UCaaS and SaaS solutions to businesses. Through self-generated prospecting activities, you'll build a client portfolio while enjoying uncapped, performance-based earnings. This role offers more than just commission checks it provides a purpose-driven career path with growth potential, stability, competitive compensation, and comprehensive benefits. You'll work directly with small business owners to understand their needs and implement tailored technology solutions. Bilingual candidates with fluency in both English and Spanish (written and verbal) are strongly preferred for this client-facing position.

Duties/Responsibilities:

• Effectively communicate OneCloud’s, product vision, and capabilities to potential customers.
• Self-generating customer opportunities, in addition to company leaders, to meet or exceed sales targets.
• Develop and maintain outstanding working relationships with customers and potential customers to ensure complete satisfaction.
• Maintain a schedule of weekly appointments with accounts in assigned location.
• Work closely with the Sales Director and boundary team to ensure attainment of your sales goal.
• Base salary and lucrative commission structure based on Total Connect Value.
• Comprehensive and on-going training when you start to include leadership development. 
• Clear career path to Mid-Market Enterprise sales or Indirect Sales.
• Engaging and fun company culture that succeeds through diversity.
• Great medical, dental, vision, 401(k) with company match, short-term & long-term disability, and life insurance options. Company paid holidays, floating holidays and (PTO).

Required Skills/Abilities:

• Highly driven and motivated, with a strong work ethic and integrity.
• Strong time management, organizational and prioritization abilities.
• Demonstrates strong communications skills and professional credibility to influence sales leaders and professionals.
• Experience working with a CRM system is a plus.
• Documented ability to hunt, build and maintain relationships with multiple points of distribution.
• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills, Meticulous, creative, and decisive.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Must have a valid driver’s license and acceptable driving record.
• Must be willing to undergo background and reference checks.
• Preferred candidates will be fluent in both English and Spanish (oral and written).

Education and Experience:

• Bachelor’s Degree in Sales or related field, or equivalent experience.
• 1-2 years of outside telecommunications sales experience preferred but will train the right individual.

Benefits

• Comprehensive Benefits (Health, dental, vision, and retirement plans).
• Competitive Salary with performance-based incentives/commissions.

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