Sales Director – Software as a Service Solutions (SaaS, UCaaS and CCaaS)

Job Summary:

As a technology communications company, OneCloud's Sales team is crucial in achieving business goals and ensuring customer satisfaction. We are seeking a dynamic and results-driven Sales Director to lead our Sales team in both direct and channel sales efforts. The successful candidate will play a key role in developing and executing sales strategies to drive revenue growth, expand market share, and enhance overall sales performance.

Key Responsibilities:

Leadership:

• Provide strong leadership to the Sales team, fostering a high-performance culture and ensuring alignment with company goals.
• Develop and implement effective sales strategies to achieve and exceed revenue targets.

Direct Sales:

• Manage and lead the direct sales team to drive sales of our products/services to individual clients.
• Identify and pursue new business opportunities and partnerships.

Channel Sales:

• Develop and nurture relationships with channel partners, distributors, and resellers.
• Collaborate with channel partners to drive sales and increase market penetration.

Strategic Planning:

• Work closely with the executive team to develop and execute comprehensive sales plans that align with the overall business strategy.
• Analyze market trends and competitor activities to identify new opportunities.

Performance Metrics:

• Establish and monitor key performance indicators (KPIs) to track and evaluate sales performance.
• Implement corrective actions to address any deviations from sales targets.

Training and Development:

• Provide training, coaching, and mentorship to the sales team to enhance their skills and capabilities.
• Foster a continuous learning environment to keep the team updated on industry trends.

Revenue Generation:

• Drive new business and upsell opportunities within existing accounts.
• Collaborate with the marketing team to develop campaigns that generate leads and enhance brand visibility.

Customer Collaboration:

• Collaborate with customers to understand their needs and challenges, ensuring the delivery of tailored solutions.
• Leverage customer feedback to drive product enhancements and improve the overall customer experience.

Education and Experience:

• Proven experience in a senior sales leadership role, with a track record of driving revenue growth.
• Demonstrated success in managing both direct and channel sales teams.
• Strong understanding of sales processes, customer relationship management, and market dynamics.
• Excellent communication, negotiation, and interpersonal skills.
• Bachelor's degree in business, Sales, or a related field (Master's degree preferred).
• Analytical mindset with the ability to interpret data and derive actionable insights.
• Prior experience in Unified Communications, Telecom, VoIP, SaaS solutions, or similar industry preferred.
• Results-oriented with a focus on revenue growth and customer satisfaction.

Physical Requirements:

• Prolonged periods of sitting or standing and working on a computer.
• May be required to lift up to 15 pounds at times.
• Must be willing to commute to work at our sales office at our headquarters in Charlotte, NC.
• Must be willing to travel between sales office and customer locations.
• Must have valid driver’s license and acceptable driving record.
• Must be willing to undergo background and reference checks.