OneCloud Connect™ Video
Privacy Policy

Last updated: April 22, 2024.

General

OneCloud respects your right to privacy. This Privacy Supplement describes what personal information OneCloud processes for the OneCloud Connect™ Video meeting service and why. For more general information about privacy at OneCloud, please see the Privacy Policy.

What is OneCloud Connect™ Video?

OneCloud Connect™ Video (formally OneCloud Meet) is a video collaboration service brought to you by OneCloud. OneCloud Connect™ Video allows users to securely join an active or scheduled video conference directly on your device by clicking the meeting link someone sent you from connect.onecloud.com. Anyone invited to a meeting can download the app and join the meeting for free or use the paid version to leverage more business-focused features.

What personal information does OneCloud Connect™ Video process?

To provide the OneCloud Connect™ Video service, OneCloud processes network and usage information including IP addresses for the meeting participants, the user-specified URL used to host the meeting, and information about the phone numbers that connect to the meeting (if the audio connection is made via a telephone call). In some cases, meeting-related content, which may contain personal information, is temporarily stored to enable user functionality in an OneCloud Connect™ Video meeting. Examples include:

• If you use the chat function, chat content is stored during the meeting.
• If you record a meeting, the recording of the meeting is stored and encrypted on our secure infrastructure.
• If you live stream your meeting, video content is temporarily stored to buffer the live stream.
• In addition, users of OneCloud Connect™ Video have the option of providing their name, email address, and link to a picture that will be displayed to participants in the meeting.
• If you use your email in a meeting, we check Gravatar to load your Avatar. Please find Gravatar's Privacy policy here.

Google Data Policy

OneCloud's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

How is this information used?

OneCloud is not in the business of selling personal information to third parties. OneCloud uses this information to deliver the OneCloud Connect™ Video service, to identify and troubleshoot problems with the OneCloud Connect™ Video service, and to improve the OneCloud Connect™ Video service. In addition, OneCloud may use this information to investigate fraud or abuse.

How to contact us?

If you have any questions or concerns about our use of your personal information, please contact us at support@onecloud.com.

The use of YouTube live streaming is governed by Google, by using the live streaming users are agreeing to be bound by the YouTube Terms of Service. OneCloud ’s access to data can be revoked at any time using Google’s security settings page.