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The Untapped Potential of Unified Communications
Some businesses, particularly small start-ups, often cobble together various communication technologies, believing this approach will be more cost-effective. What are the consequences of such decisions? This approach leads to higher long-term expenditures, increased data-security risks, decreased productivity and collaboration, and confusion among employees and customers. It is only later that these enterprises realize the indispensable value of a unified communication system.
OneCloud: Your Comprehensive Solution
If your enterprise seeks a cloud-based unified-communications-as-a-service solution, OneCloud answers all your needs without straining your finances.
Training and Onboarding:
Transitioning to a new communication system can seem daunting. However, OneCloud makes this transition smooth with comprehensive training programs and resources. New users can quickly get up to speed, minimizing disruptions and maximizing the benefits of the platform. Whether it is online tutorials, webinars, or direct support, OneCloud ensures businesses have the tools they need to harness the full potential of unified communications.
Cost Efficiency of Unified Systems:
Over time, the fragmented approach to communication can accumulate costs, not just in direct expenses but also in lost productivity. With OneCloud, businesses can predict their communication costs with transparent pricing models. There are no hidden fees or unexpected charges, ensuring budgeting is straightforward and businesses can allocate resources more efficiently elsewhere.
Integration with Other Business Tools:
OneCloud is not just about communication. It understands the varied tools a modern business employs. That is why OneCloud is designed to seamlessly integrate with popular CRM systems (Salesforce, HubSpot, Zoho) project management tools, and other software suites (Microsoft 365, Teams). This means less time toggling between apps and more time getting work done efficiently.
Customizable Solutions:
Every business is unique, and OneCloud recognizes this. Therefore, its solutions are not one-size-fits-all. Businesses can tailor features based on their specific needs. Whether it is custom call routing for a customer service center or specific video conferencing tools for a design team, OneCloud provides options to create a bespoke communication experience.
Choice of Communication Methods:
- Traditional Voice Communication: Some value the intimacy of traditional voice communication, longing for that personal touch of speaking to a human being.
- Messaging: The younger generation often leans towards the immediacy and anonymity messaging offers.
- Video Conferencing: Whether it is for remote workers or clients from different regions, video conferencing provides a semblance of face-to-face interactions.
No matter the preference, OneCloud caters to each, offering unlimited voice, business SMS, or audio/video conferencing.
Outstanding Flexibility and Mobility:
- Device Transition: Have you ever been in a situation where you had to switch from a desktop call to mobile while on the move? With OneCloud, this transition is seamless.
- Compatibility: OneCloud's suite is compatible with almost any existing desktop phones, saving costs and allowing continuity with familiar devices.
- Scalability: From budding businesses to expansive multisite organizations, OneCloud adapts. Whether you are scaling up, establishing a remote workforce, or wanting uniform communication across multiple sites, OneCloud is your ally.
- Accessibility: Experience the freedom to access your phone system using any device, at any time of day, regardless of your organization's size.
Environmental Impact and Sustainability:
With the increasing emphasis on green business practices, it is essential to note that cloud-based solutions like OneCloud can significantly reduce a company's carbon footprint. By minimizing the need for physical infrastructure and promoting remote work capabilities, businesses can cut back on energy consumption and reduce their environmental impact.
Top-Notch Disaster Recovery and Tech Support:
Being cloud-based, OneCloud ensures uninterrupted communication lines even during unexpected local outages. In today's landscape where security is paramount, having a disaster recovery solution that safeguards your data and voice network is no longer a luxury but a necessity. OneCloud instills confidence by establishing targeted controls and segmenting voice traffic. Should you encounter technical hitches, our dedicated team is on standby 24/7, ensuring prompt resolution and maintaining the high standards of customer service your clients expect.
Enhanced Security Features:
In the modern digital age, cyber threats are more prevalent than ever. OneCloud does not just offer unified communications—it offers them securely. With robust encryption standards, routine security updates, and proactive threat monitoring, your business's communication remains protected against potential breaches. This ensures that confidential discussions, whether internal or with clients, remain just that: confidential.
Pleasing Customers and Employees Alike:
Previously, the emphasis was heavily on the quality of customer experience (CX). However, there is a growing acknowledgment of the significance of employee experience (EX). For a business to truly thrive, its communication system should foster productivity and be user-friendly. This, in turn, empowers employees to deliver an unmatched customer experience marked by personalization and creativity.
Understanding this symbiotic relationship between CX and EX, OneCloud offers a communication system that is intuitive yet flexible, ensuring overarching support while addressing individual requirements.
Remember, avoiding the patchwork of disparate communication technologies today can save your business from tomorrow's pitfalls. With OneCloud, you are not only investing in a solution but also ensuring your enterprise's communication remains streamlined, efficient, and state-of-the-art.
To learn more about staying current with the latest communications technology, contact us at 1.800.921.9680 or email us at info@onecloud.com. OneCloud provides UCaaS solutions for businesses of all sizes. Manage calls, voicemails, business texts, video conferencing, and more on any device, and from any location.
