AlertBlast: Not Just
for Emergency Notifications
About this webinar
Date
July 2, 2025
Time
1:00 PM, EST
Description
AlertBlast streamlines mass notifications for any business, ensuring urgent messages reach everyone, whether in loud environments or small offices. From emergencies to network failures, door openings, schedule changes, or weather delays, it delivers alerts via paging, video displays, SMS, voice, and email. Join us to explore its capabilities and real-world applications!
Agenda
Welcome & Introduction
Meet the OneCloud team
AlertBlast Overview
Explore AlertBlast capabilities and real-world applications
Q&A Session
Get your questions answered by our experts.
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Speakers:
Ben Smagacz
With over 20 years in customer service and 15+ years in telecommunications, Ben has built a strong foundation in legacy systems and communication solutions. As technology evolved, so did his expertise, expanding into UCaaS, CCaaS, and SaaS. In his current role, he focuses on onboarding, product evangelism, and supporting partner and customer success. Passionate about technology, Ben is committed to educating users and keeping them informed about the latest innovations. He also leads internal and external training initiatives, believing that better information drives better decisions.
Jonathan Proulx
Jonathan started at OneCloud as a Junior Support Technician and quickly rose through the ranks of our support department, thanks to his strong problem-solving skills and dedication to customer service. His hands-on experience working directly with customers gave him valuable insight into their needs and challenges. Now a OneCloud OneCloud Sales Engineer, he uses that knowledge to anticipate and support the needs of new customers, helping ensure a smooth and successful experience from the start.
Speaker:
Ben Smagacz
With over 20 years in customer service and 15+ years in telecommunications, Ben has built a strong foundation in legacy systems and communication solutions. As technology evolved, so did his expertise, expanding into UCaaS, CCaaS, and SaaS. In his current role, he focuses on onboarding, product evangelism, and supporting partner and customer success. Passionate about technology, Ben is committed to educating users and keeping them informed about the latest innovations. He also leads internal and external training initiatives, believing that better information drives better decisions.
Jonathan Proulx
Jonathan started at OneCloud as a Junior Support Technician and quickly rose through the ranks of our support department, thanks to his strong problem-solving skills and dedication to customer service. His hands-on experience working directly with customers gave him valuable insight into their needs and challenges. Now a OneCloud OneCloud Sales Engineer, he uses that knowledge to anticipate and support the needs of new customers, helping ensure a smooth and successful experience from the start.