Microsoft Teams Calling Solutions
Microsoft Teams
Calling Plans
Streamline communication by enabling voice calling through Microsoft Teams. Seamlessly connect across devices and networks with a single phone number.

Complete Your
Teams Experience
For almost 250 million business users, Teams is the go-to collaboration tool. But, for telephony, businesses need one more — often confusing — option to fully complete the solution. We can help.
Personalized Support
By choosing OneCloud as your PSTN provider, you get access to all the support you need, from our self-service knowledge base to 24/7 support.
Flexible Phone Options
Mix and match Teams and the OneCloud network with it’s powerful platform features to give your business the best communications options.
Simple Pricing Plans
Straightforward calling plans from OneCloud make communications costs more transparent and can often save businesses considerable monthly expenditures.
Clear & Reliable Calls
Never worry about connectivity and always enjoy HD voice quality with OneCloud’s geo-redundant data centers that deliver 99.999% uptime.
Operator Connect for Microsoft Teams
Choose OneCloud to enable best-in-class integrated PSTN calling to your Teams environment.
For companies that want to integrate carrier-grade calling into Teams, Operator Connect for Microsoft Teams provides a simplified operator-managed setup that removes the technical complexity of direct peering between the SIP Trunking infrastructure and Teams’ platform. IT admins can easily connect their provider, provision and manage phone numbers, adjust settings, and access reporting all from within the Teams admin dashboard.
As a certified Operator Connect for Microsoft Teams Partner, OneCloud provides unrivaled call quality, faster, simpler deployment, and end-to-end support to help ensure your business communications are the most dependable and cost-effective they can be.
As one of Microsoft’s long-standing partners, OneCloud is proud to be chosen in the rollout of Operator Connect.
Why Choose Operator Connect for Microsoft Teams?
Simplicity
Use your own in-house expertise to administer your Microsoft Teams Phone System
Reduced Costs
Save on infrastructure and management costs by reducing the need to purchase and maintain equipment.
Reliability
Get 24/7 technical support and a 99.999% network availability SLA.
Enterprise-Class Security
Protect your organization from phone-based threats and more.

Upgrade Teams With Advanced Calling Features
Create a unified communications experience in Microsoft Teams. Benefit from OneCloud’s advanced platform functionalities not available on Teams alone.
Auto Attendant
Direct calls and connect callers without needing human operators. Customize personal messages for after-hours and holidays.
Call Center
Use analytics to integrate and prioritize agents based on skill set to keep your customer’s wait time to a minimum.
Visual Voicemail
Voicemail functions and management are all integrated and accessible from any device.
Voicemail-to-Email
Voicemail-to-email transcription gives users a singular, familiar interface to access transcribed voicemail messages.
Unlock the full potential of Teams with OneCloud
OneCloud’s Teams Calling solutions are designed to help businesses modernize their communication strategies and maintain a competitive edge.
With the support of our experienced professionals, we provide two tailored options to fit your organization’s specific needs:
The differences between Operator Connect and Direct Routing as a service
Direct Routing and Operator Connect offer distinct benefits in Teams, based on your needs. Key factors include DID management, contact center integration, CRM support, device compatibility, E911, international reach, and support.
Direct Routing delivers flexibility, advanced integrations, and broader telephony options compared to Microsoft Calling Plans. Operator Connect simplifies integration with easy provider selection through the Teams admin dashboard, quick deployment, and 24/7 support.
Both solutions offer flexibility, but Operator Connect provides a seamless, app-store-like experience for provider selection and number management.
Operator Connect with OneCloud
Streamline deployment with OneCloud’s fully managed, cloud-based phone service integration. Eliminate extra infrastructure with a simple, out-of-the-box solution. Ideal for businesses seeking easy setup, dependable support, and quick scalability.
OneCloud Direct Routing
Seamlessly integrate your phone system with Microsoft Teams for advanced telephony. Flexible, scalable solutions offering full control over voice services. Perfect for businesses with existing SIP trunks or PSTN services needing custom configurations.

Start making calls in Microsoft Teams
Manage complex scenarios and keep your security tight with a calling plan you can trust.
Scale-up from just a few users to tens of thousands with confidence and flexibility.
Retain your current call rates and numbers while maintaining a multi-site plan.

Start making calls in Microsoft Teams
Manage complex scenarios and keep your security tight with a calling plan you can trust.
Scale-up from just a few users to tens of thousands with confidence and flexibility.
Retain your current call rates and numbers while maintaining a multi-site plan.
