Microsoft Teams Calling Solutions

Microsoft Teams
Calling Plans

Streamline communication by enabling voice calling through Microsoft Teams. Seamlessly connect across devices and networks with a single phone number.

Complete Your
Teams Experience

For almost 250 million business users, Teams is the go-to collaboration tool. But, for telephony, businesses need one more — often confusing — option to fully complete the solution. We can help.

Operator Connect for Microsoft Teams

Why Choose Operator Connect for Microsoft Teams?


Simplicity

Use your own in-house expertise to administer your Microsoft Teams Phone System

Reduced Costs

Save on infrastructure and management costs by reducing the need to purchase and maintain equipment.

Reliability

Get 24/7 technical support and a 99.999% network availability SLA.

Enterprise-Class Security

Protect your organization from phone-based threats and more.

Upgrade Teams With Advanced Calling Features

Create a unified communications experience in Microsoft Teams. Benefit from OneCloud’s advanced platform functionalities not available on Teams alone.

Auto Attendant

Direct calls and connect callers without needing human operators. Customize personal messages for after-hours and holidays.

Call Center

Use analytics to integrate and prioritize agents based on skill set to keep your customer’s wait time to a minimum.

Visual Voicemail

Voicemail functions and management are all integrated and accessible from any device.

Voicemail-to-Email

Voicemail-to-email transcription gives users a singular, familiar interface to access transcribed voicemail messages.

Unlock the full potential of Teams with OneCloud

OneCloud’s Teams Calling solutions are designed to help businesses modernize their communication strategies and maintain a competitive edge.
With the support of our experienced professionals, we provide two tailored options to fit your organization’s specific needs:

The differences between Operator Connect and Direct Routing as a service

Direct Routing and Operator Connect offer distinct benefits in Teams, based on your needs. Key factors include DID management, contact center integration, CRM support, device compatibility, E911, international reach, and support.

Direct Routing delivers flexibility, advanced integrations, and broader telephony options compared to Microsoft Calling Plans. Operator Connect simplifies integration with easy provider selection through the Teams admin dashboard, quick deployment, and 24/7 support.

Both solutions offer flexibility, but Operator Connect provides a seamless, app-store-like experience for provider selection and number management.

Operator Connect with OneCloud

Streamline deployment with OneCloud’s fully managed, cloud-based phone service integration. Eliminate extra infrastructure with a simple, out-of-the-box solution. Ideal for businesses seeking easy setup, dependable support, and quick scalability.

OneCloud Direct Routing

Seamlessly integrate your phone system with Microsoft Teams for advanced telephony. Flexible, scalable solutions offering full control over voice services. Perfect for businesses with existing SIP trunks or PSTN services needing custom configurations.

Start making calls in Microsoft Teams

Manage complex scenarios and keep your security tight with a calling plan you can trust.

Scale-up from just a few users to tens of thousands with confidence and flexibility.

Retain your current call rates and numbers while maintaining a multi-site plan.

Start making calls in Microsoft Teams

Manage complex scenarios and keep your security tight with a calling plan you can trust.

Scale-up from just a few users to tens of thousands with confidence and flexibility.

Retain your current call rates and numbers while maintaining a multi-site plan.

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