OneCloud Plans & Pricing
Compare our various plans
simple
Perfect for Lobby and Break Room Phones
Unlimited Calling in the US and Canada
Basic Calling Features
modern
Perfect for High Call Volume Users
Unlimited Calling in the US and Canada
Basic Calling Features
OneCloud Meet Video Conferencing
Mobile Apps
Softphone
call center agent1
Call Center Agents
Unlimited Calling in the US and Canada
Basic Calling Features
OneCloud Meet Video Conferencing
Mobile Apps
Softphone with Agent Tools
Advanced Call Queue Features
call center supervisor
Call Center Supervisors
Unlimited Calling in the US and Canada
Basic Calling Features
OneCloud Meet Video Conferencing
Mobile Apps
Softphone
Advanced Call Queue Tools
Call Queue Supervisor Tools
OneCloud mobileTM
Perfect for keeping a Personal and Business line on ONE phone
Second SIM Data or Data Share Plan Required
(Additional licensing required for Data Plans)
Available on Apple iPhone XR & above, Samsung Galaxy S21 Series, and Nokia 6300 (included with OneCloud Mobile Term Plan)
OneCloud Mobile VoLTE, SMS, & Unified Connections Link
Uses AT&T Voice Over LTE Cellular Network
Company owned DID, never leaves with Employee
Cellular Number Management and more!
|
Features |
OneCloud |
OneCloud Call Center |
OneCloud CX™ | ||
|---|---|---|---|---|---|
|
Simple |
Modern |
Agent |
Supervisor |
w/ OneCloud UCaaS | |
|
High-Definition (HD) Audio | |||||
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Basic Calling Features | |||||
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99.999% Uptime | |||||
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Integrations | |||||
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24/7 Support | |||||
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SSO (Single Sign-on) | |||||
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Multi-Site Admin and Management | |||||
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New Customer Training | |||||
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Constantly Updated System | |||||
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Voicemail | |||||
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Visual Voicemail | |||||
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International Dialing3 | |||||
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Compatibility with Most SIP Phones | |||||
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BYOD Options | |||||
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Quality-of-Service Reports | |||||
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APIs and Zapier | |||||
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Direct Inward Dial (DIDs) | |||||
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Cradle to Grave Call Tracing | |||||
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OneCloud Meet Video Conferencing | |||||
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Voicemail Transcription | |||||
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Call Log Reports | |||||
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Instant Messaging | |||||
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Audio Conferencing | |||||
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Mobile Applications | |||||
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WebPhone | |||||
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Easy-to-Use Web Portal | |||||
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Business SMS 4 | |||||
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CRM Integrator for Chrome | |||||
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CRM Integrator for Desktop | |||||
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Microsoft Teams Integration | |||||
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Call Transcription | |||||
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Sentiment Analysis | |||||
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Hot Desking | |||||
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Advanced Call Queue Features | |||||
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SMS Queuing | |||||
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Real-Time Queue Analytics | |||||
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TTY |
Important details and disclaimers
Acceptable Use Policy applies to all plans.
Other taxes and fees such as the Federal Universal Service Recovery Fee, E911 Service Fee, Compliance and Administrative Cost Recovery Fee, 911 Fee, and State and Local Taxes, may apply.
Subject to the Terms of Service.
1 Minimum of 1 Call Center Supervisor license is required for call center features.
3 International calls will be charged at the current rates published in our international rates table.
4 This service includes up to 400 SMS (text messages) and 100 MMS (multi-media messages) per month, per user. Overages are billed in increments of $10 per 500 messages. If the contracted use voice coverage is expired/canceled, the Customer has the option to continue using the Provider SMS service for a fee of $20.00 per month. To send bulk messages, please see our AlertBlast product. Customers agree and are responsible to maintain A2P messaging compliance as listed in our Terms of Service.
OneCloud ConnectTM Video Plans & Pricing
basic
Up to 10 Conference Participants (Audio & Video)
5 Concurrent Video Streams
No Time Limits
standard
Up to 50 Conference Participants (Audio & Video)
25 Concurrent Video Streams
1 Custom Meeting URL(s)
Microsoft Outlook Add-In
Business Hours Support
Chrome Scheduling Plugin
most popular
pro
Up to 100 Conference Participants (Audio & Video)
30 Concurrent HD Video Streams
2 Custom Meeting URL(s)
Meeting Recording
Unlimited Recording Storage
Transcription
enterprise
Up to 200 Conference Participants (Audio & Video)
35 Concurrent Video Streams
5 Custom Meeting URL(s)
International Dial-In
End-To-End Encryption
Breakout Rooms
|
Features |
Basic |
Standard |
Pro |
Enterprise |
|---|---|---|---|---|
|
Full HD | ||||
|
Meeting Duration |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
|
Conference Participants (Audio & Video) |
10 |
50 |
100 |
200 |
|
Concurrent HD Video Streams |
5 |
25 |
30 |
35 |
|
Custom Meeting URL(s) |
1 |
2 |
5 | |
|
Ad-hoc Instant Meetings | ||||
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Schedule Meetings in Advance | ||||
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Browser Native | ||||
|
Mobile Applications | ||||
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Mobile Screenshare (Android) | ||||
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Low Bandwidth Mode | ||||
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Per User Volume Controls | ||||
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Closed Captions | ||||
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Chat | ||||
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Emojis 👍 | ||||
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Desktop and Application Sharing | ||||
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Audio Sharing | ||||
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Multiple Simultaneous Screen Shares | ||||
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Video Sharing | ||||
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Raise Hand | ||||
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Reactions | ||||
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Push-to-Talk & Keybindings | ||||
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Virtual Backgrounds | ||||
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Blurred Background | ||||
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Progressive Web App Support (Installable) | ||||
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Use Conference Room Video Systems | ||||
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Meeting Lobby | ||||
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Telephone Dial-In | ||||
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Telephone Dial-out | ||||
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Active Speaker View | ||||
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Secure Socket Layer (SSL) Encryption | ||||
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AES-256 Bit Encryption | ||||
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SOC2 Certified Data Centers | ||||
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HIPAA Compliant | ||||
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Talk Time Stats | ||||
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Audio/Video Moderation | ||||
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Mute All & Disable All Video Buttons | ||||
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Kick Participant | ||||
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Desktop App (Coming Soon) | ||||
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Multi-Language Support | ||||
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Meeting Password | ||||
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Facial Expression Statistics | ||||
|
Live Stream to YouTube | ||||
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Microsoft Outlook Add-in | ||||
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Business-Hours Support | ||||
|
Chrome Scheduling Plugin | ||||
|
OneCloud Single Sign-On | ||||
|
Recording | ||||
|
Unlimited Recording Storage | ||||
|
Transcription | ||||
|
International Dial-in | ||||
|
End-to-End Encryption (Chrome Only) | ||||
|
Breakout Rooms | ||||
|
Webinars | ||||
|
Volume Discounts |
OneCloud CRM Integrator Plans & Pricing
chrome cRM integrator
Fits any budget!
We offer over 30 pre-built integrations with the OneCloud Chrome Integrator
Click-to Dial
Screen Pops
Call Analytics
desktop cRM integrator (softphone & teams only)
Perfect for an Average User
Desktop Softphone
Microsoft Teams Integration
Click-to Dial
Screen Pops
Call Analytics
most popular
desktop cRM integrator (elite)
Perfect for Call Centers
Desktop Softphone
Microsoft Teams Integration
CRM Integrations
Click-to Dial
Screen Pops
Call Analytics
The complete license includes all features and is the license needed when integrating a business database or CRM application.
SecureFax Plans & Pricing
portal
1 Fax Number
Up to 5 User Accounts
email fax basic
10¢ overage, TLS optional
1 Fax Number
1 Outbound Email
most popular
email fax standard
10¢ overage, TLS optional
1 Fax Number
1 Outbound Email
email fax pro
10¢ overage, TLS optional
1 Fax Number
1 Outbound Email
Important details and disclaimers
Acceptable Use Policy applies to all plans.
All plans require $12.00 porting/activation fee.
Analog fax and modem lines available. Please contact us for pricing details.
Subject to the Terms of Service.
Overages are 10¢ per page.