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Skill-Based Routing

OneCloud’s Skill-Based Routing directs calls to the most qualified team member based on their skills or expertise, ensuring that customers receive the best possible service.

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Business Phone System
Business Phone Systems

Business Phone System

Combine calls, texts, and faxes with a powerful app, integrations, and easy setup—more than just a phone system.
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AlertBlast
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AlertBlast

Communications for any emergency or mission-critical event from communicating vital emergency alerts that can save lives, to notifying staff of routine information, AlertBlast is the right tool.
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OneCloud Connect
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OneCloud Connect

The All-In-One Productivity Platform That Simplifies Business Manage communications, share files, and engage with customers & teams using One powerful cloud solution.
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SecureFax
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SecureFax

Streamline your business communication! SecureFax delivers simplified HIPAA-compliant encryption for your business’s important documents from any device.
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OneCloud CX
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OneCloud CX

Deliver seamless and personalized communications easily across all voice and digital channels, while ensuring quality through AI-powered omni-channel management.
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