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  • Choosing the Right Cloud Phone Platform

    A Comprehensive Guide to Choosing the Right Cloud Phone System for your Business. Gone are the days of bulky, on-premises PBX phone systems. Modern businesses are…

  • The Untapped Potential of Unified Communications

    Some businesses, particularly small start-ups, often cobble together various communication technologies, believing this approach will be more cost-effective. What are the consequences of such decisions?…

  • Leveraging Technology in the Classroom

    As we move deeper into the 21st century, the traditional chalk-and-talk model of education is gradually evolving. The rise of digital technology has brought about…

  • How Technology Brings Teams Together

    In today’s fast-paced and interconnected world, technology plays a pivotal role in enhancing teamwork and collaboration within organizations. With the advent of advanced communication tools…

  • On Prem Systems are Outdated and a Headache!

    Are you tired of dealing with the headaches and never-ending saga of an outdated on-premise phone system? Do you find yourself spending more time and…

  • What’s the Difference Between UCaaS and VoIP?

    What’s the Difference Between UCaaS and VoIP? For any team to be effective, and for any workforce to be productive, clear communication is essential. In…

  • 5 Business Benefits of UCaaS

    Stop Juggling Your Communications Tools: 5 Business Benefits of UCaaS More and more businesses are using cloud-based communication tools, specifically Unified Communications as a Service,…

  • Unboxing UCaaS and CCaaS to Empower Customer Service

    Unboxing UCaaS and CCaaS to Empower Customer Service When questions or challenges arise, we all want answers fast. The advent of the smartphone, along with…

  • Landlines Going the Way of the iPod

    Landlines Going the Way of the iPod There was a time when nearly every household and every business in the country would have had a…

  • Tips for Communicating More Effectively Through Video Conferencing

    Tips for Communicating More Effectively Through Video Conferencing Video conferencing is a great communication and collaboration tool that many businesses are incorporating into their business…

  • The Importance of SHAKEN/STIR Technology

    The Importance of SHAKEN/STIR Technology Nobody likes getting “spam” phone calls, whether on their personal cell phone or at their work line. While robocalls and…

  • What’s the Future of the Hybrid Workplace? Part II: How Hybrid Work Benefits Employees

    What’s the Future of the Hybrid Workplace? Part II: How Hybrid Work Benefits Employees In the first part of this series, we hypothesized that remote work is…

  • What’s the Future of the Hybrid Workplace? Part I: How Hybrid Work Benefits Employees

    What’s the Future of the Hybrid Workplace? Part I: How Hybrid Work Benefits Employees By now, it’s redundant to say that COVID-19 changed everything, and that many…

  • How Cloud-Based Call Centers Can Improve Your Customer Service

    One of the most significant consequences of the global pandemic has been the rise in remote/hybrid work. According to recent research, three out of five…

  • How UCaaS Provides Communications Solutions for Your Growing Business

    There are limitless options for your team members to communicate and collaborate, both internally and with customers, clients, and vendors. From normal phone calls to…