OneCloud for Salesforce
Seamlessly integrate your OneCloud solution with
the most popular CRM in the world.
Streamline Sales & Service Processes
Streamline Sales & Service Processes
Full Feature Phone System
Make, receive, transfer, hold, and park calls.
Agent Call Queues
See assigned queues and toggle between queues.
Contact Screen Pop
Trigger Salesforce to open a contact if the number is known or create a new contact if the number is unknown.
Log & Record Calls
Create tasks in Salesforce that log call details and link to call recordings.
Relate Calls to Cases or Opportunities
With the click of a button, call log details and user-created notes are added to an open Case or Opportunity associated with the contact.
Trigger Salesforce Flows
Users can kick-off pre-configured flows right from the softphone.