Upcoming Webinar
Call Center vs. Contact Center
The way businesses communicate with their customers is evolving. Join us for an exclusive webinar where we unpack the key differences between a traditional Call Center and a modern, omnichannel Contact Center — and how OneCloud can help you build the right solution for your organization.
Speaker
Ben Smagacz
With 20+ years in customer service and 15+ in telecommunications, Ben’s expertise spans legacy systems, UCaaS, CCaaS, and SaaS. He focuses on onboarding, product evangelism, and driving partner and customer success. Passionate about technology, he leads training initiatives and keeps users informed on the latest innovations to empower better decisions.
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